Privacy Policy

Electric Factory Energy (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://efactoryenergy.com or interact with our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, physical address, and other details you provide when filling out a contact form, requesting a quote, or subscribing to our newsletter.

   

• Business Information: Company name, service address, and energy usage details (if applicable to your solar project).

   

• Automatically Collected Information: IP address, browser type, device information, and website usage data collected through cookies or analytics tools.

   

2. How We Use Your Information

We use your information to:

• Provide and improve our solar and energy services.

   

• Respond to your inquiries and project requests.

   

• Send updates, promotions, or relevant communications (if you opted in).

   

• Process billing, payments, and service contracts.

   

• Comply with legal obligations and prevent fraudulent activity.

   

3. Sharing of Information

We do not sell or rent your personal data. We may share your information only with:

• Service Providers: Contractors, installers, and vendors who help deliver our services.

   

• Legal Authorities: If required by law, regulation, or legal process.

   

• Business Transfers: In case of a merger, acquisition, or company restructuring.

   

4. Cookies & Tracking

Our website may use cookies and analytics tools (such as Google Analytics) to understand site usage and improve performance. You can disable cookies in your browser settings, but some features of our website may not function properly without them.

5. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights

Depending on your location, you may have rights to:

• Access, update, or delete your personal data.

   

• Opt-out of marketing communications.

   

• Request information on how your data is used and shared.

   

To exercise these rights, please contact us at info@efactoryenergy.com.

7. Third-Party Links

Our website may include links to external websites. We are not responsible for the privacy practices of third parties.

8. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal data from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Electric Factory Energy
7411 Estate Bovoni, Bay 302
St. Thomas, U.S. Virgin Islands 00802
📧 Email: info@efactoryenergy.com
📞 Phone: +1 (877) 847-6527